Leading commercial vehicle parts distributor, Intertruck has won a three year contract to supply Riverside Truck Rental, with a parts programme worth in excess of £2 million.
Intertruck signed a deal with Riverside Truck Rental at the Recycling and Waste Management (RWM) Event. Having worked closely with the client in the lead up to the contract win, Intertruck demonstrated its capability to match the specific aftermarket parts requirements that exist within the waste management industry.
Riverside Truck Rental has a fleet of over 1,200 vehicles, supplying the commercial and municipal sectors from depots across the country. The fleet includes a full range of waste handling trucks, large plant, commercial vehicles, heavy plant and other modes of equipment. The business has grown over the years, having demonstrated a thorough understanding of local authority operations, the vehicles used and the unique demands that are placed on them.
Ed Pedder, general manager, major accounts, at Intertruck, said: “We are delighted to have been awarded such a high profile contract, which represents a significant step change in the industry. Within the current market, customers are not only looking for the right product at the right price, they are looking for a greater level of customer service. We are confident that we will be able to fully service all of the parts requirements that Riverside Truck Rental has and, in doing so, ultimately grow its business.”
Russell Markstein, sales director at Riverside Truck Rental, said: “This is a hugely important contract for us and will enable us to meet our aggressive growth targets and to further improve our service levels over the next three years. Whether in the private or public sector, the challenge is to manage parts effectively, without compromising on quality, reliability and performance. We chose to work with Intertruck as they clearly demonstrated how they are able improve our business efficiencies and processes, which will enable us to improve our customer service even further and to achieve value, without sacrificing quality.”
Intertruck is a specialist commercial vehicle parts distributor with a national network of 30+ branches, supplying a comprehensive range of quality parts and spares for truck, trailer, light commercial vehicle, municipal specialist and off-highway to fleet operators and independent repairers. The company has spent more than 15 years working alongside a number of the leading companies within the waste management sector and it understands their needs and continues to develop competitive solutions to the challenges that customers face, enabling them to continually improve in the areas of quality, service, reliability and compliance.
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