Fleetmatics celebrates its 10th anniversary as a leader in the global SaaS-based mobile workforce industry, saluting a decade of several major milestones. To date, the company has approximately 523,000 vehicles under subscription, over 24,000 global businesses, 27 billion miles tracked and more than 62 billion data points collected to provide key benchmarking and business intelligence insights for companies looking to better manage expenses, employee productivity and customer satisfaction.

Jim Travers

Earlier this year, Fleetmatics expanded operations into both Mexico and Australia. It currently has offices in Dublin, London, Sydney, Boston, Chicago, Charlotte, Cleveland, Phoenix and Clearwater, representing a notable growth spurt since its 2004 Irish beginnings.

To recognise customer ingenuity and success, Fleetmatics invited customers from around the world to submit stories about how Fleetmatics’ products have made a positive impact on the business to crown a “Story of the Decade” winner. Of 10 finalists, DRF Trusted Property Solutions, a full service plumbing contractor headquartered in Chicagoland, was voted to have the story of the decade, following an online vote.

DRF Trusted Property Solutions installed the Fleetmatics system in 20 vehicles in 2009. Not long after the installation, the company experienced the theft of one of its vehicles from a job site. Besides the cost of the vehicle, thousands of dollars of parts and water heaters were in the truck. The company’s call center manager was able to pull up the Fleetmatics dashboard and work with local police to pinpoint the exact location of the stolen vehicle.

After a 45-minute chase, the police quickly found the truck with the thief in the back of the vehicle.

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