Paragon has enhanced its fleXipod proof of delivery system with a map-based track my driver service. This functionality enables logistics operations to provide customers with access to live status updates on the progress of their delivery. Logistics operations will benefit from improved first-time delivery success, increased customer confidence and reduced inbound calls volumes
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Product Care, a high-quality delivery and aftercare service, is increasing the efficiency of its operational and customer service processes with the adoption of an advanced electronic proof of delivery solution. The company will use Paragon’s fleXipod software to gain increased visibility of field activity and enhance control over its one-and two-man home delivery service for electrical goods
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Brampton Brick, a world leader in brick and concrete stone manufacturing, has implemented the Paragon fleXipod proof of delivery software to drive operational efficiency and improve service levels for commercial customers across Canada. The fleXipod software will provide the company with order status visibility across its fleet of 40 commercial vehicles, enabling an enhanced customer experience through better communication and streamlined delivery processes
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Paragon has enhanced the reporting capabilities of its fleXipod electronic proof of delivery software with the launch of a new dashboard function. This latest development will enable logistics operations to access key reports at-a-glance to support trend analysis and the performance management of delivery teams
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Dreams, the UK’s leading bed specialist, has adopted Paragon’s fleXipod electronic proof of delivery system to further enhance its customer-centric order fulfilment operation. The software will be used by the retailer’s two-man delivery teams, responsible for handling more than 12,000 orders each week, to ensure the highest levels of customer satisfaction and delivery success. This will be achieved by improving communications on the day of delivery, while simplifying the last mile administrative processes and keeping track of orders in real-time
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